FAQs

FAQs

About the Tours

Where do we meet our driver?

If arriving by Cruise we will have a driver waiting with a name card just as you exit the Cruise Terminal.

If arriving from Spain, by the Land Frontier, we have a small rep. office suituated just as you walk in, where one of our friendly staff will meet you.

If arriving on a UK flight you will be met right outside the Air Terminal by our driver who will be holding a name card.

Pick up from any of our local hotels, Marina’s or other location will also be a possibility.


Who can we contact if we have any problems?

You can call 00 350 200 70027 – 24/7
00 350 200 70052 – office hrs 09.00 to 16.00 local time Monday to Friday

should neither of the number be available call 00 350 58807000 and we will do our outmost to sort everything out.


How do we reserve a tour?

Booking is easy. Fill in and submit our reservation form. We will check for availability and get back to you.


Are all tours conducted in English?

All drivers are bilingual in English and Spanish.
We also have cars with Dvd’s that can do the tour im German-Polish-Italian-Czech-Portuguese-French and Dutch.


Do vehicles have wheelchair access?

We currently have four vehicles that can accomodate manual collapsible wheelchairs. (One per vehicle).
Vehicles have retractable ramps attached. Passengers can remain seated if required.


About Payment

How do we effect payment?

Payment can be made into our bank account in Sterling.
Acc. Name: Gibraltar Taxi Association
Acc. Nr. 36238090
Sort Code: 60-60-60

or
by Credit Card
We take Visa/Mastercard
You would need to supply
Card Number
Security Code
Expiry Date

Details may be provided by email to gtapayasj@gibtelecom.net or by calling 00 350 200 70052


Are entrance tickets to the sites included in price?

Yes, price includes entrance to the sites, transport and a licensed guide.


Can we pay in Foreign Currency?

Sorry, payments are in sterling.


About Gibraltar

Do all Sites have easy access?

Our drivers will try and park as close to the entrance as possible but some Sites are not wheelchair friendly.