Terms, Conditions & Complaints

Terms, Conditions & Complaints

Terms and Conditions

Bookings will be completed and confirmed once full payment is collected.

Full reimbursement (less £10 admin charge) will be made if booking is cancelled at least 14 days prior to Tour Date.

A 50% reimbursement will be made if booking is cancelled 7 days prior to Tour Date.

Our Standard and Extended Tour price is based on a minimum of 4 passengers.
For a lesser number of passengers price on request.

Although every effort will be made to visit the scheduled sites, should any be closed for reasons beyond our control, we might be obliged to make changes.

This will be explained to passengers and an alternative route suggested.


Gibraltar Taxi Association hopes that there will be no cause for complaint but should you feel there is a reason, you must submit this in writing either by post to : 19 Waterport Wharf, Gibraltar or by email to info@gibraltartaxiassociation.com within 14 days.